Xpress Managed Services
Infrastructure
 |
|
|
|
|
|
|
|
|
|
|
|
|
Xpress -An IT Partner |
|
|
24x7 remote monitoring |
|
|
Proactive alerting |
|
|
Xpress Managed Plans |
Xpress
managed Services
– In
a Snapshot.
Xpress has recently tied up with N-able technologies, Canada to provide
managed services to our customers.
N-able technologies has recently been
rated the top MSP platform in the world by CRN.
|
|
24 x 7 remote monitoring of PCs, Servers, Network devices, firewalls, email servers, printers, backup etc |
|
|
Asset & Inventory management. |
|
|
World-class Remote management capabilities |
|
|
Proactive alerting. |
|
|
Extensive & detailed reporting |
|
|
Excellent support for Intel Vpro technology. |
Xpress - An IT Partner . Not Provider
How often have you had to call your service provider about a network issue and then wait for them to dispatch a technician?
That technician had to determine the source of the issue and determine if they had the parts required to resolve your issue. That was all time lost in diagnosis, travel and actual repair.
We can reduce the amount of issues that you endure. We’ll have technicians looking after your network to deal with issues BEFORE they affect your productivity. Xpress’s Managed services Program addresses your IT needs by:
|
|
Detecting and resolving issues before they happen. |
|
|
Remotely repairing the issues to reduce downtime |
|
|
Providing scheduled On-site and remote preventative maintenance on your network to ensure it is operating as efficiently as possible. |
|
|
Availability, performance & capacity monitoring of desktops, laptops, servers, printer/copiers, routers, exchange servers, firewalls and virtually any IP enabled device. |
|
|
Active directory, IIS, SQL server, ISA, terminal server, SBS & exchange servers |
|
|
Email monitoring |
|
|
Anti-Virus Applications |
|
|
Monitoring parameters include |
|
|
Remote patching & software distribution |
|
|
System change services. |
|
|
License Compliance |
|
|
Remote Support manager |
|
|
Alert your technical staff to warnings or failures that occur on your networks. Customised Alerts also available based on thresholds you define in order to respond to lost availability, capacity limits, network events, predicted failures or performance issues |
|
|
Alerts can be sent to technicians through a variety of notification methods, including SMS, email and pager. |
|
|
Network Health Report – assesses the customer's network by total availability, performance and critical observations |
|
|
Executive Summary Report – Summarizes technical performance data of mission critical network devices for the business executive |
|
|
Detailed logs for given periods. |
Xpress managed Services and Intel® vPro™ Processor Technology
Intel® vPro™ processor technology extends the functionality of Xpress’s best-of-class management platform to give you full network visibility and manageability regardless of OS or power state.
Remotely discover devices that
are powered off
Remotely detect device network presence regardless of power or OS state
Remotely power on devices that are powered off, regardless of OS state
Intel® vPro™ processor technology allows secure, remote access to the PC virtually any time for maintenance, updates, and upgrades, and for diagnostics, repair, and remediation — even if the PC is powered off, the OS is unresponsive, management agents are missing or hardware (such as a hard drive) has failed.
Get the benefits of Xpress managed services and Intel® vPro™ processor technology
Better IT support: Remediate's IT issues with skill and efficiency without relying upon limited internal IT staff.
Less downtime: Proactively discovers and remediate's issues before customer workflow is affected.
Lower IT costs: Reduces equipment failures, ensures consistent maintenance and security, and performs quicker and less-costly repairs.
Better security: Seamlessly maintains security and keeps software up to date. Critical business data and processes are better protected.
IT that can handle tomorrow: Delivering a 40% improvement in performance and greater energy efficiency, Intel® vPro™ processor technology is ready for today, and tomorrow.
Silver
Gold
Platinum
X
+ PCs, Notebooks, workstations.
X
+ PCs, Notebooks, workstations
+ Switches, Firewall, Routers, Print Servers.
X
© 2008
Xpress computers ltd.